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  Public Ticket #1058518
Change header background image
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Comments

  •  2
    sergiozf started the conversation

    When I select a header background image (always recommended dimensions 1800 x 600 pixels) header is not changed. I save website identity item, but the selected header background image disappears from the website identity setting. I don´t understand what is wrong. Please help me.

  •  5
    Jal replied

    Hi,

    Please share the url of your website where you are facing this issue.

    Also, please check if you have any cache plugin that might be interfering with the Customizer settings. And try hard-refreshing the WordPress admin area page by pressing CTRL+F5 on Windows or cmd+shift+R on Mac.

     

  •  2
    sergiozf replied

    Hi,

    website where I'm testing is www.gofreeland.org. I have tried all but it doesn´t work. Please, help me.

  •  5
    Jal replied

    Provide me your WP login details so that I can test it myself. 

  •   sergiozf replied privately
  •  5
    Jal replied

    Some changes were needed in the theme which is now fixed. I have attached the abacus theme zip file here. Please download and install this new version of the theme and your problem will be fixed.

    Attached files:  cc-abacus.zip